About Us

Welcome to ROOMG. We are an independent, contemporary home lifestyle brand dedicated to refining everyday spaces through minimalist design, premium natural materials, and functional longevity.

At ROOMG, transparency, legal compliance, and customer trust form the absolute bedrock of our global operations. We believe that an exceptional home product should not only elevate your interior aesthetic but should also come with an honest, verifiable corporate promise.

Our Brand Philosophy: Informed Minimalism

The modern home is a sanctuary of comfort and efficiency. We recognize that true luxury lies in the details—the tactile warmth of natural wood textures, the crisp cleanliness of matte ceramics, and the understated utility of high-performance materials.

Our product development framework centers around a strict white-hat design philosophy. We dismiss fleeting design trends and fragile components. Instead, our sourcing teams focus entirely on premium, resilient mediums—such as durable borosilicate structures, advanced quick-dry porous compositions, and water-resistant textile arrays—ensuring each ROOMG article serves your household reliably for years to come.

Supply Chain & Cross-Border Fulfillment Integrity

To deliver premium home flooring and decor collections to Singaporean and international markets at fair, accessible price points, ROOMG operates a highly optimized cross-border ecommerce fulfillment infrastructure.

The Sourcing Cycle:

Our design directives are conceptualized in close alignment with modern minimalist standards. We partner with specialized, compliance-verified manufacturing networks globally to produce our custom collections.

Verifiable Logistics:

We manage our inventory through secure overseas distribution hubs. When you place an order across our platform, your package undergoes strict quality validation, protective factory packing, and direct international transit straight to your doorstep, establishing a transparent and trackable logistics path from our network to your home.

Corporate Identity & Governance Framework

ROOMG operates under full institutional transparency. Our digital storefront, global domain registry, and intellectual property assets are fully owned, protected, and legally maintained by our parent corporate entity.

For regulatory clearance, payment infrastructure compliance, and consumer rights protection, our corporate credentials are fully outlined below:

Registered Corporate Name: AER RETAIL PTY LTD
Australian Company Number (ACN): 160 019 983
Australian Business Number (ABN): 55 160 019 983
Authorized Representative & Director: KATE GRANT
Corporate Legal Jurisdiction: Western Australia, Australia
Registered Office Address:
Unit 1, 780 Canning Highway, Applecross, Western Australia, 6153, Australia

Direct Communication & Accountability

We reject faceless commerce. At ROOMG, a real, dedicated support team is available to oversee your post-purchase experience, manage logistical transcripts, and assist with our standard 30-Day Free Return policy.

Should you require product specifications, corporate verifications, or order support, please reach out to our dedicated channels:

Customer Support Email: info@roomg.shop
Official Voice Interface: +61 485 986 669
Store Official URL: www.roomg.shop
Operational Hours: Monday through Friday, 9:00 AM – 5:00 PM (Singapore Standard Time / GMT+8), excluding gazetted public holidays.