Privacy policy

At ROOMG, we provide a transparent, fully secure, and standardized payment infrastructure. All transaction protocols strictly adhere to modern digital financial compliance regulations to ensure absolute data privacy and protection.

Standard Transaction Currency

Please note: Any applicable sales taxes or customs duties will be clearly calculated and displayed at the final checkout screen before you complete your payment. No hidden fees will be applied post-purchase.

  • All prices, taxes, and transactions listed across www.roomg.shop are denominated and processed exclusively in United States Dollars (USD).
  • For Singaporean and global clients utilizing local cross-border payment methods, your financial institution or card issuer will apply their standard real-time conversion rates to USD at the exact moment of checkout billing. ROOMG charges zero additional currency exchange fees on our platform.

Authorized and Accepted Payment Methods

We accept the following globally verified payment gateways at our checkout interface. No alternative payment mechanisms or cash-on-delivery systems are supported:

  • Credit/Debit Cards: Visa, Mastercard, American Express, Discover, JCB
  • Digital Wallets: Apple Pay, Google Pay, Shop Pay
  • Electronic Gateways: PayPal

Transaction Security and Data Encryption

To optimize customer data security, ROOMG enforces strict financial protections:

  • Our platform utilizes advanced Secure Sockets Layer (SSL) 256-bit encryption protocols throughout the entire browsing and checkout environment.
  • We operate in full compliance with the Payment Card Industry Data Security Standard (PCI-DSS). Your complete credit card numbers and sensitive billing data are never archived, accessed, or stored within the servers of ROOMG.

Billing Authorization and Order Activation

  • Full payment authorization is executed immediately at checkout upon the finalization of your order sequence.
  • If a transaction fails an internal risk assessment or bank authentication clearance, the order is placed on an automatic administrative hold, and our support team will reach out via info@roomg.shop to request verification.
  • Merchant of Record: www.roomg.shop is owned and operated by AER RETAIL PTY LTD (ACN: 160 019 983), located at Unit 1/780 Canning Highway, Applecross, WA, 6153, Australia.